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Processing Vehicle Deal Files
- Process a vehicle order when signed off in full by Management
- Experian check part exchange and assign key number
- Add Cared4 / You+ folder and associated checklists
- Order new vehicle using ROCKET model code print
- Complete customer information screens taking care with email
- Ensure order confirmation screens are counter-signed twice
- Set the vehicle up for invoicing in CDK/vehicle stock books
- Enter deposit contributions/222 offers are appropriate
- For used process CARED4 warranty and enews and complete V5 for taxing
- For new send thank you email and accessory mailer via post
Preparing for Deliveries
- Monitor vehicle delivery calendar regularly
- Update the transport instructed file
- Receipt in vehicle arrivals and send email notification
- Ensure Used vehicles are taxed at the post office in advance and receipts retained on deal file
- New vehicle to be registered on AFRL - Correctly!
- Ensure lines are pushed to workshop to internal work
Filing Paperwork After Delivery
- Use the deal file checklist to ensure file is fully complete; do not file if there are queries
- VMC a retail part exchange and ensure CARED4 checkline has been pushed
- File purchase invoices separately and check for VAT purchase invoices for VAT qualifying stock
Other
- Bring used vehicles into stock - Experian, VMC and Cared4 Line
- Create new stock records for stock vehicles, demonstrators and pre-reg's
- Ensure accurate conversion to used - complete MID (Insurance) and request funding
- Monitor demonstrators / Customer vehicle programme by maintain board and FDR
- Keep locations accurate in vehicle stock books for vehicle movements
- Keep records for: Company fleet mileages, compound cards & service plans
- Understand NMGB campaign in particular consumer offers and loyalty programmes.
- Any other ad-hoc request from Managers or Company Directors